“Organization Development is an effort planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's 'processes,' using behavioral-science knowledge.”
-- Richard Beckhard, “Organization development: Strategies and Models”, Reading, MA: Addison-Wesley, 1969, p. 9.
To understand the practice of OD, some of the key terms, embedded in Beckhard's formulation, include:
- Planned - carefully thought through; based on data; documented
- Effectiveness - as measured by actual organizational performance versus desired organizational performance
- Health - as measured by the organization's ability to respond, grow and adapt in its environmental context
- Intervention - the specific action(s) selected for implementation that are intended to bring about the envisioned change
- Processes - how work gets done in an organization; e.g. delivery of service, billing, repair, etc.
Famous quotes containing the words change and/or planned:
“The great secret that all old people share is that you really havent changed in seventy or eighty years. Your body changes, but you dont change at all. And that, of course, causes great confusion.”
—Doris Lessing (b. 1919)
“Now the birth of Jesus the Messiah took place in this way. When his mother Mary had been engaged to Joseph, but before they lived together, she was found to be with child from the Holy Spirit. Her husband Joseph, being a righteous man and unwilling to expose her to public disgrace, planned to dismiss her quietly.”
—Bible: New Testament, Matthew 1:18,19.