PIER Systems - History - Clients

Clients

• On August 29th, 2005, Hurricane Katrina devastated New Orleans, Louisiana. During this time, the United States Coast Guard 8th District, used The PIER System as their means of contact with press and the media. Although they were operating in a facility with no electricity, coast guard officers were able to upload pictures and news updates via cell phone modem to the USCG PIER System website—which then allowed the information to be distributed to media outlets across the country. The USCG 8th District website received more than 2 million visits from people searching for updates and information about affected victims of the tragedy. The USCG’s public affairs team also used PIER to manage, track, and respond to hundreds of inquiries and requests.
• On June 28, 2008 during the 2008 California wildfires the United States Forest Service and California Department of Forestry and Fire Protection (Calfire) responded to 1,400 simultaneous wildfires in the Northern California region. At that time their local system was down and they were in need of a mass communication and notification tool. They contacted PIER Systems to create a control center website to be used for communications between the 22 different regional response teams. Within an evening, PIER Systems had created a website and had communications running. The organizations used The PIER System continually for internal and external communication throughout the duration of the fires.
• In September 2008 in response to Hurricane Ike, 12 major organizations including Harris Country Metro, Port of Houston, Marathon Oil, Motiva Port Arthur Refinery, BP, the USCG, and campuses of the University of Houston (TX), used The PIER System as their way of communicating with employees, families, students, press, the media.
• On April 24, 2010, the company registered the domain name deepwaterhorizonresponse.com for use by BP and the United States Coast Guard in the Deepwater Horizon oil spill.