Training
The system training will teach users the keystrokes and transactions required to run the system (Umble, 2003) . The pilot exercises the systems and tests the users understanding of the system. The project team creates a skeletal business case test environment which takes the business processes from the beginning, when a customer order is received, to the end, when the customer order is shipped. Training as such is not enough for adopting an information system. The users have learning needs (Eason, 1988). Known learning needs are the emotional guidance. Users need to make emotional steps in order to make cognitive steps. If they fear the system due to its difficult handling they may not be able to understand the cognitive steps needed to successfully carry out the tasks.
Read more about this topic: Phased Adoption
Famous quotes containing the word training:
“An educational method that shall have liberty as its basis must intervene to help the child to a conquest of liberty. That is to say, his training must be such as shall help him to diminish as much as possible the social bonds which limit his activity.”
—Maria Montessori (1870–1952)
“Perhaps the most valuable result of all education is the ability to make yourself do the thing you have to do, when it ought to be done, whether you like it or not; it is the first lesson that ought to be learned; and however early a man’s training begins, its probably the last lesson that he learns thoroughly.”
—Thomas Henry Huxley (1825–95)
“They’ll bust you in the lobby. You look like a training poster for the narc squad.”
—John Guare (b. 1938)