Training
The system training will teach users the keystrokes and transactions required to run the system (Umble, 2003) . The pilot exercises the systems and tests the users understanding of the system. The project team creates a skeletal business case test environment which takes the business processes from the beginning, when a customer order is received, to the end, when the customer order is shipped. Training as such is not enough for adopting an information system. The users have learning needs (Eason, 1988). Known learning needs are the emotional guidance. Users need to make emotional steps in order to make cognitive steps. If they fear the system due to its difficult handling they may not be able to understand the cognitive steps needed to successfully carry out the tasks.
Read more about this topic: Phased Adoption
Famous quotes containing the word training:
“At present I feel like a caged animal, bound up by the luxury, comfort and respectability of my position. I can’t get the training that I want without neglecting my duty.”
—Beatrice Potter Webb (1858–1943)
“When the child is twelve, your wife buys her a splendidly silly article of clothing called a training bra. To train what? I never had a training jock. And believe me, when I played football, I could have used a training jock more than any twelve-year-old needs a training bra.”
—Bill Cosby (20th century)
“When a man goes through six years’ training to be a doctor he will never be the same. He knows too much.”
—Enid Bagnold (1889–1981)