Methods
Perverted-Justice functions by supporting volunteers who act as bait in chat rooms where children and minors can typically be found. The volunteers' public profiles have youthful-sounding usernames, young ages, and pictures of children. The administrators of the site say they do not initiate online contact with the users, and refuse to act on tips from the public as a result. If a user starts chatting to the volunteer and turns the conversation to sex, the volunteer responds positively and encourages them to divulge personal details, particularly a telephone number, ostensibly needed to verify their identity so that a meeting can be arranged.
In the past, around this point the chatlog and details would be published on the site. Volunteers on the site's forums would then engage in "follow-up", attempting to identify and notify family members, employers, and neighbors. However, in December 2003, the organization set up its "Information First" program, in which interested police departments could contact Perverted-Justice, and any "busts" made within that department's jurisdiction would be sent straight to them without being posted to the website. In the early days of the program, Perverted-Justice.com did not initiate contact with the police, professedly because officers were skeptical that its information could be used in a court of law.
Since July 2004 when they facilitated their first conviction, the site's operators switched to a policy of cold calling local police with the information they obtained. If a government agency is interested (police, FBI, military CID, etc.) then the chatlog and other information is not posted to the site until after a conviction has been reached.
Before Perverted-Justice's "Information First" program and cold-calling policy became standard, logs that received no interest from law enforcement agencies were posted directly to the website. In November 2006, after the site's 100th conviction, Perverted-Justice announced that chat logs would no longer be posted unless law enforcement was involved first, as "Information First" agreements were sufficient to cover most U.S. residents caught in a sting. The complete unedited chat logs, which usually contain sexually explicit content and obscenities (and sometimes annotated with comments from the Perverted-Justice volunteer) are now posted to the website only after the person's legal case has been resolved. The current follow-up process consists of notifying a community of the offender's status once a person has been arrested and convicted.
To begin the follow-up process, the site's volunteers do a reverse-directory lookup to obtain their target's name, as well as checking on the Web for any other information they can find about them. They then post the target's name, address, and photograph if available, on the website, as well as the chat log: a record of the conversation they had with the volunteer. In a process called "Follow-up," additional volunteers on the site's forums, operating under rules and restrictions set up by Perverted-Justice administrators, will contact the target's family, friends, neighbors, and employer to alert them to the website posting. The intent of this is to warn anyone who may know about the target's activities and persuade them to receive counseling. The volunteers in these "Follow-up Forums" number in the thousands. With the elimination of chatlogs that are posted without law enforcement involvement, the Follow-up process is now directed against those who are convicted and out of prison, making sure they comply with the terms of their probation and/or registered sex offender rules, and notifying neighbors and relatives.
All telephone numbers are removed from the site's main pages after two months (though still available on the site's forums), to avoid another case like that of the Milwaukee bank teller, who received a threatening phone call from a man who had obtained her number from the website. The woman had never been online or even owned a computer, and was forced to change her number, which had previously been registered to the subject of a Perverted-Justice sting.
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