Aspects of ORM
There are three aspects of ORM which companies typically pursue as part of their outsourcing strategy:
- Management Strategy - determining the most appropriate combination of contractual terms (service level agreement) and relationship management techniques
- Organizational Structure - building the appropriate in-house management/oversight structure and mechanisms
- IT Infrastructure - the supporting infrastructure to enable the monitoring and management of a network of external service providers
Read more about this topic: Outsourcing Relationship Management
Famous quotes containing the words aspects of and/or aspects:
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—Fred Rogers (20th century)
“That anger can be expressed through words and non-destructive activities; that promises are intended to be kept; that cleanliness and good eating habits are aspects of self-esteem; that compassion is an attribute to be prized—all these lessons are ones children can learn far more readily through the living example of their parents than they ever can through formal instruction.”
—Fred Rogers (20th century)