OMS Benefits
OMS Benefits include:
- Reduced outage durations due to faster restoration based upon outage location predictions.
- Reduced outage duration averages due to prioritizing
- Improved customer satisfaction due to increase awareness of outage restoration progress and providing estimated restoration times.
- Improved media relations by providing accurate outage and restoration information.
- Fewer complaints to regulators due to ability to prioritize restoration of emergency facilities and other critical customers.
- Reduced outage frequency due to use of outage statistics for making targeted reliability improvements.
Read more about this topic: Outage Management System
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