Organizational Citizenship Behavior (OCB) has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
Read more about Organizational Citizenship Behavior: Definition and Origin of The Construct, Multidimensionality, Behaviors Directed At The Individual and The Organization, Gender Differences, Relationship With CWB, Antecedents, Consequences, Measures
Famous quotes containing the words citizenship and/or behavior:
“To see self-sufficiency as the hallmark of maturity conveys a view of adult life that is at odds with the human condition, a view that cannot sustain the kinds of long-term commitments and involvements with other people that are necessary for raising and educating a child or for citizenship in a democratic society.”
—Carol Gilligan (20th century)
“Reading about ethics is about as likely to improve one’s behavior as reading about sports is to make one into an athlete.”
—Mason Cooley (b. 1927)