Online Counseling - Benefits

Benefits

The growing body of research into online counseling has established the efficacy of online therapy with treatment outcomes at least equal to traditional in-office settings. Online therapy has additional benefits unrealized by office-based treatments as it allows the patient to attend sessions at a higher rate than traditional sessions. The number of missed appointments is much less than with in-person therapy. There is some research to suggest that online counseling is more effective because a client is at greater ease and feels less intimidated than they would in traditional settings. This makes clients more likely to be honest and thus allow the counselor to provide better treatment.

Online counseling is also filling the unmet need for clients located in areas traditionally under-served by traditional counselors. Rural residents and expats along with under-served minorities often have an easier time finding a suitable therapist online than in their local communities. These access issues are solved with online counseling resources and result in clients receiving culturally or linguistically relevant treatment that they would not have otherwise been able to receive. African Americans tend to have an elevated rate of stress-related diseases and have lower access to traditional face-to-face treatments.

Online counseling has also been shown to be effective for clients who may have difficulty reaching appointments during normal business hours. Additionally, research is demonstrating that online counseling may be useful for disabled and rural people that traditionally under-utilize clinical services.