Operations and Services
All flight operations are performed under one single air operator's certificate (AOC) (ICAO airline designator NAX). The Group also held one Swedish AOC (ICAO airline designator NDC) up until 2009, but the double AOC operation was discontinued for efficiency purposes. The main technical base is at Stavanger, although heavy maintenance (C/D checks) and engine maintenance are put out on tender. Norwegian purchases all aircraft ground handling from third parties; in Norway, these are Røros Flyservice and Norport Handling.
Norwegian, as a low-cost airline, operates aircraft with all-economy class seating. Surcharges are taken for on-board food and drinks, check-in baggage, payment by credit card and other non-core services.
The airline runs two frequent flyer programs: Norwegian Reward is for travellers, who earn cash point based on a percent of cash paid for tickets and the ticket class. Corporate Reward allows companies to redeem cash points on a similar basis. By law, frequent flyer points cannot be collected on domestic flights in Norway.
Norwegian also offers free wifi on most of its planes
Read more about this topic: Norwegian Air Shuttle
Famous quotes containing the words operations and/or services:
“A sociosphere of contact, control, persuasion and dissuasion, of exhibitions of inhibitions in massive or homeopathic doses...: this is obscenity. All structures turned inside out and exhibited, all operations rendered visible. In America this goes all the way from the bewildering network of aerial telephone and electric wires ... to the concrete multiplication of all the bodily functions in the home, the litany of ingredients on the tiniest can of food, the exhibition of income or IQ.”
—Jean Baudrillard (b. 1929)
“I see this evident, that we willingly accord to piety only the services that flatter our passions.”
—Michel de Montaigne (1533–1592)