Content
The NRCoC are arranged into four sections plus three appendices; the current edition runs to 30 pages in print. The first section deals with passenger tickets and the other sections deal with luggage, lost property and other matters.
Whilst the NRCoC are referred to on all train tickets, at stations, and on internet sites selling tickets for rail travel, very few travellers ever bother to read the document, unless they find themselves in dispute with a rail company on some matter. They are, however, of use to the consumer, because they afford considerable rights to the traveller with regards ticket validity. This has become a matter of significant public interest recently, in view of the complex and convoluted pricing structure of rail tickets in Great Britain.
Read more about this topic: National Rail Conditions Of Carriage
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