Fare Structure
A flat fare structure is in operation within the Coventry boundary; people can travel on almost all of its buses, and to almost everywhere on its network, for a fixed price. Graduated fares apply on route 11 & 11X to/from Kenilworth & Leamington Spa. As with some other urban operators, no change is given for security and speed of boarding.
A range of fares are available including singles and daysavers and their own travelcards which are available for 1 week, 4 week and 52 week periods of validity. Off-peak, evening and group tickets are also available. Also Network West Midlands multi-operator tickets are issued and accepted on the companies buses within the Coventry boundary and to/from Keresley and Middlemarch Business Park. The Network West Midlands tickets are not valid on their route 20 beyond the M6 bridge to/from Bedworth or on routes 11 & 11X beyond Gibbet Hill to/from Kenilworth and Leamington Spa.
A travel shop is located at Pool Meadow Bus Station which sells both bus and coach tickets and handles enquiries.
Regular ticket inspections take place aided by the Safer Travel team which is a partnership that was created in 2005 between Centro and West Midlands Police. The partnership is committed to reducing crime and anti social behaviour across the West Midlands bus network whilst providing reassurance to the travelling public. Safer travel has also created the 'See Something, Say Something' campaign, where passengers are encouraged to anonymously send information about nuisance behaviour on buses by text message.
Read more about this topic: National Express Coventry
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