Usage
In metropolitan Melbourne, myki fares continue to be based on the time and zone fares used under the Metcard system, with the exception of the CitySaver fare type, which has been dropped from myki. Rechargeable myki cards store an amount of 'myki money', which is deducted automatically as the card passes the touch-on and touch-off points. The system adjusts for caps (upper limit fares) at 'two hour' and 'daily' marks, and for other caps such as those that apply on weekends, early mornings, or for seniors. Regular commuters can also purchase and store on their myki card a 'myki pass', which is essentially a pre-paid periodical ticket which can be for seven days, or anywhere between 28 and 365 days.
'Touching on' requires the user to hold the Myki card on the myki card reader and wait until it reacts. myki is not a swipe card system, so swiping or waving the card over the reader may result in the card not being recognised. After 'touching on', Myki readers at stations and on trams and buses display the current Myki balance together with the message 'Touch On Successful'. When touching on at an older-style Metcard barrier at stations, you hear a beep, the gates open and the screen displays 'CSC PASS' (Contactless Smart Card). At the end of a journey, or when changing transport modes, users need to 'Touch off'.
Myki cards and top-ups can be purchased from:
- on-line
- by phone
- the myki Discovery Centre at Southern Cross Station
- PTV Hub in Swanston Street, Melbourne (formerly MetShop)
- Premium (staffed) railway stations
- a number of regional retailers
The myki card as sold has no value as a fare and so must be 'topped up' in order to pay any fare.
Cards can be topped up at all the locations above (except for the PTV Hub) and from staff at station ticket windows. Cards can also be topped up at using top-up machines, which are found at all railway stations (although not on all platforms), as well as some tram stops. There is a minimum top-up amount of $1, and a maximum amount of $250, or 34 coins, per transaction.
A myki account can be linked to a bank account or credit card to automatically top up when the stored value reaches a certain level.
If a myki is not touched off at the completion of a journey a default fare is charged. On trains, this is a 2-hour Zone 1 + 2 fare and on trams it's a 2-hour Zone 1 fare. On buses, during transition from Metcard, the default fare is the 2-hour fare for the zone touched on in, after transition it will be the 2 hour fare from where the myki was touched on to the services destination. The equivalent of touching off at the end of a journey is necessary for some rail journeys (i.e. inserting Metcard at stations with barriers). Commuters using myki on trams do not need to touch off unless travelling in the zone 1+2 overlap boundary of the tram network, where users must touch off to get the cheaper 2-hour Zone 2 fare.
Read more about this topic: Myki
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