Mortgage Foundation - Occasio Branches

Occasio Branches

Mortgage Foundation has a number of branches which it calls "Occasio Branches". Occasio is Latin for "favorable opportunity" or "special occasion" (which is also the root of the English word, occasion). These branches are designed to provide a more open space than a traditional bank branch, and to have a look and feel similar to that of a contemporary retail store. Instead of teller windows at a counter with a roped-off queue for customers, tellers process customer transactions at individual stations. At these branches, the tellers ordinarily do not give cash directly to customers, but instead give customers a receipt with a PIN. Customers then walk over to an ATM-like money dispensing machine where they enter the one-time generated PIN to receive cash. At some Occasio branches, the money is dispensed directly from the teller station, instead of a central machine.