Customer Satisfaction
According to a Readers' Choice Awards survey conducted by PC Magazine in 2012, iOS and Windows Phone customers gave their phones a rating of 8.7 on a 0 (extremely dissatisfied) to 10 (extremely satisfied) scale, an improvement of 0.3 and 0.6 points respectively. Android received a 7.9 (the same rating it received in 2011), followed by webOS (7.7), Symbian (7.4) and Blackberry OS (6.8).
The biggest reasons given by readers when asked why they chose their mobile phones are as follow: operating system (51%) and 4G capability (51%) for Android, quality of email experience (46%) for Blackberry, availability of apps (63%) for iOS and operating system (78%) for Windows Phone.
Read more about this topic: Mobile Operating System
Famous quotes containing the words customer and/or satisfaction:
“The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.”
—Ralph Waldo Emerson (1803–1882)
“Well, at least I have the satisfaction of having destroyed a terrible monster, and in doing so rid the world of an awful curse.”
—Griffin Jay, and Harold Young. Stephen Banning (Dick Foran)