Customer Satisfaction
According to a Readers' Choice Awards survey conducted by PC Magazine in 2012, iOS and Windows Phone customers gave their phones a rating of 8.7 on a 0 (extremely dissatisfied) to 10 (extremely satisfied) scale, an improvement of 0.3 and 0.6 points respectively. Android received a 7.9 (the same rating it received in 2011), followed by webOS (7.7), Symbian (7.4) and Blackberry OS (6.8).
The biggest reasons given by readers when asked why they chose their mobile phones are as follow: operating system (51%) and 4G capability (51%) for Android, quality of email experience (46%) for Blackberry, availability of apps (63%) for iOS and operating system (78%) for Windows Phone.
Read more about this topic: Mobile Operating System
Famous quotes containing the words customer and/or satisfaction:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“One does not jump, and spring, and shout hurrah! at hearing one has got a fortune, one begins to consider responsibilities, and to ponder business; on a base of steady satisfaction rise certain grave cares, and we contain ourselves, and brood over our bliss with a solemn brow.”
—Charlotte Brontë (1816–1855)