Free Night Calls For TiGO Customers
Since it was referred to as Buzz, tiGO has been offering free night calls for quite a long time. Due to this service tiGO attracts the interest of many students in Tanzania. In this way tiGO becomes more competitive in the telecommunications industry within the country.
Many customers have been complaining about this service and asking tiGO to remove it. Some claims that the service is unbearable as it is difficult to make even an emergency call at nights.
Technically, the Tanzania Communication Regulatory Authority (TCRA) claims that, offering free services during that period causes communication jams merely because of low capacity of the tiGO’s network. In the aftermath, tiGO was considered to cheat its customers through media advertisements and TCRA warned tiGO against this service and proceeded by announcing that "Operators who cheat customers that they offer free services, but don’t do so will face punishment."
Free night calls for Tigo customers is the service also offered by tiGO Ghana.
Read more about this topic: MIC Tanzania Limited
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