Melbourne Central Railway Station - Facilities

Facilities

Melbourne Central, like the other two underground City Loop stations (Parliament and Flagstaff) has an underground concourse and two levels of platforms below it (2 island platforms and four tracks). Each platform serves a separate group of rail lines that leave the Loop and radiate out into the city's suburbs. At peak times with a train arriving every 2.5 minutes, the station has a passenger flow of 30,000 per hour. Three elevators were initially provided, as well as 21 Escalators. Melbourne Central is a premium station, meaning that it is staffed from first to last train and provides extra customer services.

The concourse has two sections separated by the shopping centre food court:

• The Elizabeth Street concourse has stairs and three escalators providing access to the street, a walkway to the Swanston Street concourse, a booking office, ticket barriers, toilets, and stairs and five escalators leading down to the platforms.

• The Swanston Street concourse was altered in the early 2000s when redevelopment works were carried out at the adjacent Melbourne Central Shopping Centre. Inside the ticket barriers there are toilets, and two lifts and five escalators going to the platforms. Outside is a food court, an exit to La Trobe Street and Level LG of the shopping centre (which passes under Little Lonsdale Street). There is also a lift and four escalators to the shopping centre level above. On the next level up (Level G) there is access to Little Lonsdale and La Trobe Streets via the shopping centre. Access to Swanston Street is via three escalators rising another floor (or the lift to level 1 and a 70m walk), and a walk through the shopping centre past the shot tower.