Criticism
By November 2012 MegaFon received a number of orders from Russian telecommunication and consumer market authorities to amend contracts with its 63 million subscribers and to make these contracts compliant with requirements of Russian law. All MegaFon's attempts to challenge these orders in Russian arbitration courts were unsuccessful.
MegaFon violated consumer rights a number of times in 2012 calendar year. Following the recent changes of Russian law (Article 40 in RF Law on February 7, 1992 year No. 2300-1 "On Protection of Consumer Rights"), competent authorities may demand an immediate liquidation of the company.
MegaFon did not meet requirements of Russian legislation and never reported Federal Communications Agency (Rossyaz) of any certificates of compliance that its billing system is required to have.
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