Overview
Like CRM, MRM training emphasizes a team approach to human error reduction using principles that seek to improve communications, situational awareness, problem solving, decision making, and teamwork. Unlike traditional coercive and hierarchical top-down safety programs, MRM advocates a decentralized, human-centric approach to safety. MRM encourages work teams to communicate vital operational risk and safety information directly and informally, regardless of rank or position, thus permitting rapid response to prevent impending crises.
Some variation of human factors training, whether called MRM or not, is now standard at many commercial airlines, aircraft manufacturers, and aviation-related organizations. Several commercial aviation firms, as well as international aviation safety agencies, began expanding CRM-style training into air traffic control, aircraft design, and aircraft maintenance in the 1990s. Specifically, the aircraft maintenance section of this training expansion gained traction as Maintenance Resource Management (MRM). In an effort to standardize the industry wide training of this team-based safety approach, the FAA (U.S.) issued Advisory Circular 120-72, Maintenance Resource Management Training in September, 2000, and more recently an MRM Results Evaluation Calculator.
Read more about this topic: Maintenance Resource Management