Louisville Metro EMS - Communications

Communications

All LMEMS resources are dispatched and tracked by MetroSafe, a unit of Metro Government within the Emergency Management Agency that handles all public safety communications. Previously many separate dispatch centers existed staffed by the individual agencies they served. MetroSafe puts, for the first time in area history, all emergency call-taking and radio dispatching under one roof. In addition to radio telecommunications MetroSafe is the primary answering point for all 911 calls placed inside Louisville-Jefferson County. Since April 2010 all government agencies are transitioning to the long-awaited MetroSafe phase III radio system. All the major public safety agencies, of which LMEMS was the first to do so, have now implemented full operational use of the new 800 MHz trunked radios.