Local EGovernment in England
The UK government’s objective was that all of public services in England should be capable of being delivered electronically by 31 December 2005. The Modernising Government White Paper of March 1999 proposed "all dealings with government being deliverable electronically by 2008." Prime Minister Tony Blair then announced on 30 March 2000 that the target date had been brought forward from 2008 to 2005.
Electronic delivery is defined as delivery through internet protocols and other ICT methods and includes delivery by telephone if the officer receiving the call can access electronic information and/or update records online there and then.
The average local authority achieved a reported 97% e-enablement by 31 December 2005, though it is suspected the actual figure is much lower. The target also applied to the Civil Service, which achieved a reported 96%.
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—Robert M. Fresco, and Jack Arnold. Dr. Matt Hastings (John Agar)
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