Evaluation
Following the West End prototype in 2007, transport consultancy SKM Colin Buchanan surveyed the impact of the new system. In brief, among 2600 members of the public; 85 per cent found Legible London easy or very easy to use, 90 per cent wanted to see the system rolled out across London, almost two-thirds said the new system would encourage them to walk more, and on average, pedestrian journeys in the area were 16 per cent quicker following installation of the signage.
The pilot evaluation programme covering the Westminster/Camden, South Bank and Richmond & Twickenham areas was evaluated by transport consultancy Steer Davies Gleave. Amongst many findings, this noted that 87% of survey respondents supported the roll-out of Legible London, the system achieved a 23% increase in wayfinding confidence levels amongst those surveyed, reduced feelings of being lost by 32% and each sign was used by an average of 40 users per sign per hour. Both evaluation reports are available from TfL Walking.
Read more about this topic: Legible London
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“Evaluation is creation: hear it, you creators! Evaluating is itself the most valuable treasure of all that we value. It is only through evaluation that value exists: and without evaluation the nut of existence would be hollow. Hear it, you creators!”
—Friedrich Nietzsche (1844–1900)
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—Raymond Chandler (1888–1959)