The Service
The Service was a complaints handling body, quasi-independent of the Society. It was part of the Law Society, but operated independently. The services offered to consumers were confidential and free at the point of use, the profession having rejected the idea of charging a flat fee as do some other professional complaints services, for example that of architects. Where a complaint was upheld the firm complained of may have been required to make a contribution to the costs incurred by the Service in dealing with the complaint. Each case was said to have been looked at impartially, the Service working to find a solution acceptable to everyone concerned, including the lawyer.
The Service's Chief Executive, Deborah Evans, said:
The organisation’s vision, an independent, responsive, Legal Complaints Service of quality, mirrors our purpose which is to resolve problems such as a solicitor not having done what they have been instructed to, causing unreasonable delay or failing to keep their client informed about what is going on.
The Service and Chief Executive are both steered by the Board for the Legal Complaints Service, chaired by Shamit Saggar.
Read more about this topic: Legal Complaints Service
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... cut the travel time between Brisbane and Cairns by seven hours compared to existing services, and the timetable was formulated in such a way that it offered a ... Services were three times a week, departing Roma Street railway station, Brisbane on Mondays, Wednesdays and Fridays at 625 pm, arriving Cairns railway station Tuesdays, Thursdays and Saturdays at 720 ...
... The 4th West Virginia Cavalry was enlisted in Parkersburg and Wheeling in western Virginia between July and August 1863 for one year's service ... January 30, 1864, Engagement at Moorefield The regiment was mustered out on June 23, 1864 ...
... The Q Broadway Express is a service of the New York City Subway ... yellow on the route sign, on station signs and the official subway map, as it represents a service provided on the BMT Broadway Line through Manhattan ... The Q service operates at all times ...
... Q was introduced as a service identifier for the Brighton Beach Express via Broadway (Manhattan) on the rollsigns of the R27 class of subway cars as they were delivered beginning in 1960 and on all ... The former designation for the service was the number 1, itself introduced in 1924, a designation shared by all Brighton Line mainline services ... class subway cars, the mainline local services on the Brighton Line (and other BMT services) were given double letters in conformance with IND practice ...
Famous quotes containing the word service:
“We have in the service the scum of the earth as common soldiers.”
—Arthur Wellesley, 1st Duke Wellington (1769–1852)
“The ability to think straight, some knowledge of the past, some vision of the future, some skill to do useful service, some urge to fit that service into the well-being of the community,—these are the most vital things education must try to produce.”
—Virginia Crocheron Gildersleeve (1877–1965)