Case Management Software
Legal case or matter management software has two primary functions: it helps to better use, manage, consolidate, share, and protect information, and it tracks and shapes the business process. Because the most useful forms of such software can integrate data from multiple systems, departments, users, and business entities, its use can increase a firm's business advantage.
Case or matter management systems having the capacity to push and pull data over the Internet, whether within the software itself or within an integrated software framework or environment became an industry standard with the advent of the Lexis and Westlaw legal research platforms.
Case management software is marketed to specific segments of the legal marketplace, with some products designed for small firms and others for large multinational firms, and a few claim to be scalable to all. Cost-containment and competition concerns facing small-to-mid-size firms that cannot afford a full-time IT staff often drive custom solutions incorporating multiple integrated products.
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