KYC Process Capability Maturity Model
A series of draft KYC Capability Maturity Model papers were published and shared for peer review with a range of international KYC practitioners in 2009 - 2011. An updated version was published in ACAMS Today (Vol. 11 No. 4 - 2012), the journal of ACAMS, the Association of Certified Anti-Money Laundering Specialists.
The KYC Maturity Model is based on the typical 5 levels of the standard Capability Maturity Model. These levels are typically described as Initial, Repeatable, Defined, Managed and Optimized and have very strict meanings. The KYC maturity has however been somewhat simplified, renamed and re-built as follows: Chaotic, Reactive, Proactive, Service Managed and Value Managed. Practical process improvement learnings have also been taken from common manufacturing and IT productivity methodologies such as Lean, Agile, 6-Sigma, ITIL and Balanced Scorecard.
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