Warranty
The registered purchaser of a Kirby home care system currently receives a three-year Manufacturer's Limited Warranty, access to a Lifetime Rebuild Program, and a Fire Protection Plan.
The three-year warranty guards against defects in material or workmanship. All independent authorized service centers and independent distributors must honor this warranty.
The Lifetime Rebuild Program gives the registered purchaser the option of having his or her vacuum cleaning system serviced to an "as new" condition. For a fee, which varies by model, the registered purchaser can, at any time, send his or her unit to the factory for complete refurbishment. The current rebuild price is determined by the United States Consumer Price Index (currently $175), plus shipping cost. In addition, in the United States, if the registered purchaser's unit is damaged or destroyed by fire, the Kirby company will replace the vacuum with the current model for the rebuild fee. In both of these instances, a new 1-year warranty comes into effect.
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