On 21 September 2004, Hutchison was appointed Executive Producer of the BBC television soap opera EastEnders, after Executive Producer, Louise Berridge, resigned following prolonged critical and public criticism of the show.
Hutchison was appointed Executive Producer of Eastenders by Mal Young following a prolonged tenure as Executive Producer and critical acclaim for her work at "Holby". Within a few weeks of Hutchison's appointment Mal Young had moved on, being replaced by John Yorke, a previous Executive Producer of Eastenders.
Hutchison was given the task of reversing the fortunes of the BBC's flagship soap; in previous months viewing figures had suffered when up against ITV1's Emmerdale. During her time at EastEnders Hutchison won Soap Storyline of the Year and brought the show’s ratings up to the 12 million mark, the highest for four years.
During her time at the soap Hutchison axed multiple characters, and reportedly ordered the rewriting of numerous scripts. In January 2005, Hutchison left the soap and commented: “I’ve enjoyed my brief time at EastEnders and wish the show the very best."
John Yorke, BBC Controller of Continuing Drama Series, took total control of the show himself and became acting Executive Producer for a short period, before appointing Kate Harwood. John Yorke said, “Kathleen has done a fantastic job of managing EastEnders during this period of change - I am very grateful to her for all her hard work and for leaving the show in such a strong position for us to build on.”
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