Certifications and Qualification Schemes
As with most ISO standards, organizations and individuals seek training towards establishing knowledge and excellence in applying the standard. The certification scheme targets organizations, while the qualification scheme targets individuals.
Qualification of individuals is offered by APMG-International, EXIN, PECB, Loyalist Certification Services, TUV SUD Akademie, PEOPLECERT and IRCA. The EXIN, Loyalist and TUV SUD program is in fact a qualification in IT Service Management based on ISO/IEC 20000 and includes a Foundation level and several role based certificates: professionals in Align, Deliver, Control and Support, Associate, (Executive) Consultant/Manager and Auditor. The APMG qualifications are focused on getting an organization certified and presume knowledge of IT Service Management is already available. The APMG qualifications are conducted at the Foundation, Practitioner and Auditor level. IRCA and other organizations involved in the certification of auditors have developed their own auditor training and certification for ISO/IEC 20000 auditors.
The ISO/IEC 20000 qualifications of APMG-International, EXIN, Loyalist and TUV SUD receive credits towards the ITIL Expert qualification.
Read more about this topic: ISO/IEC 20000
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