Indosat M2 - History

History

  • 1996
    • PT Indosat Mega Media (IndosatM2) established fully owned by PT Indosat the leading International telecommunication operator in Indonesia
    • PT IndosatM2 sets up a subsidiary company named PT Menara Jakarta to build the most sophisticated multimedia building at Kemayoran area, Jakarta.
  • 1997
    • Set up a subsidiary company PT Metra to operate pay TV business
    • Set up a subsidiary company PT Yasawirya Indah Mega Media, collaboration with TMII (Taman Mini Indonesia Indah) and YTC (Production House Company) to run entertainment business at TMII.
  • 2000
    • IndosatM2 started to operate pay TV with Internet via TV cable at Kelapa Gading area, with head office at Gedung Sarana Jaya, 4 floor, Jl. Budi Kemulian No.1, Central Jakarta.
    • Start joint marketing to sell Internet for Kabel Vision subscribers.
  • 2001
    • PT Indosat handed over the Indosatnet business to IndosatM2, making IndosatM2 the biggest ISP (Internet Service Provider) and INP (Internet Network Provider) operator in Indonesia.
  • 2002
    • Deployed cable TV network with partners at several big cities : Bali, Surabaya, Yogyakarta and Bandung
    • Developed 3.3 GHz radio access for local link to support Indosatnet dedicated service
    • Launched IM2 Link (IP-VPN) on November 5, 2002, making IndosatM2 the first IP-VPN service provider in Indonesia
    • On December 31, 2002 Indosatcom merged with IndosatM2. and IndosatM2 operated B2B e-commerce and also established a new subsidiary company, PT Mediagate Indonesia
  • 2003
    • Divested PT Metra and PT Menara Jakarta
    • Launched a national access number for Internet dialup 080988001, and Indosatnet dialup could be access from 180 cities Indonesia
    • Launched IM2 Indosatnet mobile instant collaboration with Satelindo, allowing Satelindo subscribers to access Indosatnet via their cell phones.
    • Launched IM2 Indosatnet Power Surf, a new feature to accelerate Internet browsing, especially for dialup customers.
    • Trial of VOIP (Voice-over-IP/telephone via Internet) use TV cable network.
  • 2004
    • Indosat M2 and BtN (Beyond the Network) signed a cooperation agreement on implementing International IPVPN which based on MPLS (Multi Protocol Label Switching). This expanded the IM2 Link service not only in South East Asia, but also to China, Japan, Korea, Australia, and even Europe and South America
    • IM2 launched IM2 Indosatnet new tariff, IM2 Prepaid Card, and IM2 Hotspot on August 14&15 at Cilandak Town Square in South Jakarta
    • Indosat M2 officially became the 19th member of Wireless Broadband Alliance (WBA)
    • For the second time, IM2 was awarded the Indonesian Customer Satisfaction Award (ICSA) on September 31, 2004
  • 2005
    • Launched Surf2Win Lottery Promotion as the first IM2 national promotion.
    • Launched Internet Dedicated with DVB-RCS technology and satellite for remote area.
    • IndosatM2 launched the biggest Hotspot Location in Indonesia located in Cihampelas Walk (Ciwalk), a mall with open air concept in 3.5-hectare area.
    • IndosatM2 won Call Centre Award 2006 for Service Excellence by Centre from Customer Satisfaction & Loyalty (CCSL).
    • IndosatM2 launched i-memova, a MMS based push-mail service that can be used by prepaid and postpaid cellphone subscribers. This is the first of its kind in Indonesia.
  • 2006
    • IndosatM2 won the TOP BRAND AWARD from Marketing Magazine and the Frontier consulting group for being Indonesia’s leading Internet Brand in recognition of its outstanding achievement in building the top brand
    • Achieved ISO 9001:2000 Certification of Quality Management System
    • Established 1Gbit/s IIX connection
    • The first ISP to offer 3.5G Broadband Internet using 3.5G/HSDPA Technology
  • 2007
    • Call Center Award for achieving excellent service performance from CCSL & Marketing Magazine
    • Marketing Award for The Best Market Driven Company from Marketing Magazine and Frontier Consulting Group
    • Top Brand Award in recognition of outstanding achievement in building the Top Brand from Marketing Magazine and Frontier Consulting group for the second time
    • Introducing Blitz- VSAT IP Ku-band, the first kind in Indonesia
    • Race4Win On line game held by IndosatM2 with Peugeot 206 as the grand prize
  • 2008
    • Launched the first Pre-Paid Wireless Broadband Internet in Indonesia. With only little more than 1 dollar, customers can enjoy a wireless broadband connection up to 3,6Mbit/s. The Pre-paid service is dubbed BROOM package.
    • IndosatM2 won The Best Contact Center operational from Indonesian Contact Center Association (ICCA) as a recognition of IndosatM2’ dedication for service excellence in Contact Center division
    • Cooperated with Intel Corp. for Intel’s World Ahead Program as part of access to computer technology and wireless broadband usage acceleration. Intel Corp. donates several thousand Classmate PC (CMPC) for numerous schools in Indonesia with the support of wireless broadband connectivity from IndosatM2

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