In-flight Advertising - Criticism

Criticism

In-flight advertising has come under fire for being too intrusive, as it has expanded "to offset rising fuel costs and other operating expenses." A 2005 article in the Washington Post called passengers "captive customers," accusing airlines of being "aggressive pitchmen for a range of products to passengers at 30,000 feet." Moreover, targeted advertising used on boarding passes has been cited as a breach of privacy.

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