Humanitarian Accountability Partnership International - Certification Process

Certification Process

This certification scheme aims to provide assurance that certified agencies are managing the quality of their humanitarian actions in accordance with the HAP Standard. In practical terms, a HAP certification means providing external auditors with access to the organisation’s mission statement, accounts and control systems, allowing greater transparency in operations and overall accountability.

To achieve HAP Certification an organisation has to be examined and tested through a formal third party independent system against the benchmarks and requirements of the HAP Standard.

The Certification audit process includes:

  1. Review of head office and field site documents.
  2. Interviewing of head office and field site staff, partners and disaster survivors.
  3. Direct observation of good practice as specified in the agency’s Humanitarian Accountability Framework.

HAP certification allows agencies to demonstrate their achievements in accountability and quality management in a process developed and recognised by humanitarian peers. It is a voluntary commitment of the centrality of beneficiaries to an organisation’s humanitarian work.

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