Station Layout
| - | Overlying Properties | Exits |
| IFC Mall, One ifc, Two ifc | ||
| Footbridge to Central | ||
| Mid-levels escalator system, Star Ferry Pier | ||
| G Ground |
Airport Express Check-in |
Exits, Customer Service, MTRShops, Washrooms |
| Vending machines, Automatic teller machines | ||
| Luggage check-in | ||
| Carpark, Drop-off area | ||
| L1 Shops |
Shops | Shops, vending machine |
| Subway to carpark, escalators to Tung Chung Line concourse | ||
| L2 Platforms |
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| Reserved Platform | █ Airport Express siding | |
| Platform 1 | █ Airport Express towards AsiaWorld Expo | |
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| Airport Express Concourse |
Exits, Customer Service, MTRShops, Washrooms | |
| Hang Seng Bank, vending machines, ATMs | ||
| Taxi Stand, Airport Express shuttle buses | ||
| Douglas Street Concourse |
Exit C, Customer Service | |
| L3 Concourse |
Tung Chung Line Concourse |
Customer Service, MTRShops |
| Vending machines, ATMs | ||
| Octopus card promotion machine | ||
| Interchange passageway |
Interchange passageway to Douglas Street Concourse and Central Station | |
| L4 Platforms |
Platform 4 | █ Tung Chung Line towards Tung Chung and Disneyland Resort Line |
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| Platform 3 | █ Tung Chung Line towards Tung Chung and Disneyland Resort Line | |
Although two platforms have been constructed, Platform 1 is the only one in use to serve Airport Express trains. For the convenience of passengers, a taxi stand and a hotel shuttle service is provided on the same level once the passenger has exited through the gates.
The Tung Chung Line and Airport Express are located considerably far away from each other. The Tung Chung Line concourse is located one level below the Airport Express platform. There, passengers have to ride an escalator down one more level to reach the Tung Chung Line trains.
In July 2007, MTR installed two "Self-service Point" machines, for the first time in Hong Kong, at the Tung Chung Line platform. These unmanned machines help resolve passengers' issues such as having lost the ticket or being unable to use the Octopus card to exit. They also have a visual conference system so that the staff can help passengers out.
Read more about this topic: Hong Kong Station
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