The Employees
Goodrich "staffers" (who perform duties such as operating cash registers and cleaning theaters between shows) are all part-time and primarily consist of high school and college students. A new employee usually begins as an usher or ticket-tearer and over time progresses to working the concession stand and box office.
Theater managers usually start out as staffers and are promoted, not directly hired as managers. Regional Managers are responsible for all theaters in their designated area. Goodrich Quality Theaters currently has three Regional offices. They are located at major theaters throughout GQTI: Quality 16, Ann Arbor, MI; Kalamazoo 10, Kalamazoo, MI; and Savoy 16, Savoy, IL. Regional Managers, in turn, report to the Goodrich "home office" (headquarters) in Grand Rapids, MI.
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