Criticism
Numerous customers have reported Gold's Gym franchises acting in dishonest and unscrupulous ways. They have reported advertised deals not being honored, billing irregularities, contract terms being fraudulently altered by sales staff after signing and problems canceling accounts or relocating. A Gold's Gym in Provo, Utah was successfully sued for fraud in 2006 for changing a contract after it was signed in 1999. Like many gyms, some Gold's Gym franchisees lure customers with free sign-up or gift certificates with fabricated nominal values, and then require long term contracts that are very difficult to get out of without paying cancellation fees and following long and inconvenient procedures (such as having to send a certified letter to their central billing office a month in advance). In the past, gym websites did not give membership rates and the gyms would usually not tell customers the rate over the phone, asking instead that customers come to the gym to have a tour and discussion, which often included a heavy sales pitch. Some Gold's gyms require "fitness assessments" before supplying a membership.
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Famous quotes containing the word criticism:
“Like speaks to like only; labor to labor, philosophy to philosophy, criticism to criticism, poetry to poetry. Literature speaks how much still to the past, how little to the future, how much to the East, how little to the West.”
—Henry David Thoreau (1817–1862)
“As far as criticism is concerned, we don’t resent that unless it is absolutely biased, as it is in most cases.”
—John Vorster (1915–1983)
“Unless criticism refuses to take itself quite so seriously or at least to permit its readers not to, it will inevitably continue to reflect the finicky canons of the genteel tradition and the depressing pieties of the Culture Religion of Modernism.”
—Leslie Fiedler (b. 1917)