Criticism
Numerous customers have reported Gold's Gym franchises acting in dishonest and unscrupulous ways. They have reported advertised deals not being honored, billing irregularities, contract terms being fraudulently altered by sales staff after signing and problems canceling accounts or relocating. A Gold's Gym in Provo, Utah was successfully sued for fraud in 2006 for changing a contract after it was signed in 1999. Like many gyms, some Gold's Gym franchisees lure customers with free sign-up or gift certificates with fabricated nominal values, and then require long term contracts that are very difficult to get out of without paying cancellation fees and following long and inconvenient procedures (such as having to send a certified letter to their central billing office a month in advance). In the past, gym websites did not give membership rates and the gyms would usually not tell customers the rate over the phone, asking instead that customers come to the gym to have a tour and discussion, which often included a heavy sales pitch. Some Gold's gyms require "fitness assessments" before supplying a membership.
Read more about this topic: Gold's Gym
Famous quotes containing the word criticism:
“The aim of all commentary on art now should be to make works of art—and, by analogy, our own experience—more, rather than less, real to us. The function of criticism should be to show how it is what it is, even that it is what it is, rather than to show what it means.”
—Susan Sontag (b. 1933)
“Cubism had been an analysis of the object and an attempt to put it before us in its totality; both as analysis and as synthesis, it was a criticism of appearance. Surrealism transmuted the object, and suddenly a canvas became an apparition: a new figuration, a real transfiguration.”
—Octavio Paz (b. 1914)
“A bad short story or novel or poem leaves one comparatively calm because it does not exist, unless it gets a fake prestige through being mistaken for good work. It is essentially negative, it is something that has not come through. But over bad criticism one has a sense of real calamity.”
—Rebecca West (1892–1983)