Glossary of Project Management - O

O

• Operations management is an area of business that is concerned with the production of good quality goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is the management of resources, the distribution of goods and services to customers, and the analysis of queue systems.

• Operations, see Business operations

• Operations Research (OR) is an interdisciplinary branch of applied mathematics and formal science that uses methods such as mathematical modeling, statistics, and algorithms to arrive at optimal or near optimal solutions to complex problems.

• Organization is a social arrangement which pursues collective goals, which controls its own performance, and which has a boundary separating it from its environment.

• Organization development (OD) is a planned, structured, organization-wide effort to increase the organization's effectiveness and health.