Section Summaries
The book has 5 main sections prescribing how a negotiator should get from the confrontation state to the cooperation state during a negotiation:
Read more about this topic: Getting Past NO
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“Personally I think we’re over-specialized. Why it’s getting so we have experts who concentrate only on the lower section of a specimen’s left ear.”
—Martin Berkeley, and Jack Arnold. Prof. Clete Ferguson (John Agar)