Player Security
Fortune Lounge has these security measures in place:
- All the Fortune Lounge casinos use 128-bit encryption technology, the same used to protect online banking facilities, and currently the highest level available commercially.
- Fortune Lounge has a dedicated fraud department, with a 24/7 risk team.
- Players can lodge complaints with eCOGRA, which will mediate in any dispute. The Fortune Lounge casinos are subject to both eCOGRA and LGA rules and regulations, and any transgressions by the casinos can result in a loss of their accreditation and the revoking of their licences.
- Although Fortune Lounge has players’ account details, it does not have access to the players’ accounts as the passwords are not archived and the casinos have no way of discovering them. The casinos can reset the passwords, but cannot use them to access any player’s account.
Read more about this topic: Fortune Lounge Group
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