Criticism
flybuys was criticised regarding the perceived effort required to collect enough points to gain a reward. For many years, no rewards were available for less than 11,000 points, encouraging critics to claim that $55,000 was required to be spent to gain a reward with a value of around $100. However, since 2006, awards have been available from 2,500 points.
flybuys also attracted concerns regarding privacy of information and the ability for the operators to track members’ shopping habits. In 1994 flybuys adopted a privacy policy based on OECD principles in which it advised members it may use personal information such as name, age, gender, employment status and age of family members "for marketing, planning, product development, research, flybuys account administration and fraud and crime prevention and investigation." flybuys varied this policy in 2006 to enable information to be passed to Coles Group and National Australia Bank, the owners of the program, unless directed otherwise by members. In 2009, flybuys' responsible privacy practices were recognised with the conferring of an Australian Privacy Award.
Read more about this topic: Fly Buys (Australia)
Famous quotes containing the word criticism:
“The critic lives at second hand. He writes about. The poem, the novel, or the play must be given to him; criticism exists by the grace of other men’s genius. By virtue of style, criticism can itself become literature. But usually this occurs only when the writer is acting as critic of his own work or as outrider to his own poetics, when the criticism of Coleridge is work in progress or that of T.S. Eliot propaganda.”
—George Steiner (b. 1929)
“Parents sometimes feel that if they don’t criticize their child, their child will never learn. Criticism doesn’t make people want to change; it makes them defensive.”
—Laurence Steinberg (20th century)
“It is from the womb of art that criticism was born.”
—Charles Baudelaire (1821–1867)