Goals
Overall, the basic goal behind Financial Management for IT Services is to offer a truly transparent analysis of what an organization is spending on IT resources. In many cases, this analysis of efficiency is used to create intelligent, metric-based cost-cutting strategies.
For an internal IT organisation, the goal is described as:
To provide cost-effective stewardship of the IT assets and resources used in providing IT services
For an outsourced IT organisation or an IT organisation which is run as if it were a separate entity (i.e., with full charging) the goal may be described as:
To be able to account fully for the spend on IT services and to be able to attribute these costs to the services delivered to the organisation's customers and to assist management by providing detailed and costed business cases for proposed changes to IT services
Read more about this topic: Financial Management For IT Services (ITSM)
Famous quotes containing the word goals:
“If people would forget about utopia! When rationalism destroyed heaven and decided to set it up here on earth, that most terrible of all goals entered human ambition. It was clear there’d be no end to what people would be made to suffer for it.”
—Nadine Gordimer (b. 1923)
“We should stop looking to law to provide the final answer.... Law cannot save us from ourselves.... We have to go out and try to accomplish our goals and resolve disagreements by doing what we think is right. That energy and resourcefulness, not millions of legal cubicles, is what was great about America. Let judgment and personal conviction be important again.”
—Philip K. Howard, U.S. lawyer. The Death of Common Sense: How Law Is Suffocating America, pp. 186-87, Random House (1994)
“We cannot discuss the state of our minorities until we first have some sense of what we are, who we are, what our goals are, and what we take life to be. The question is not what we can do now for the hypothetical Mexican, the hypothetical Negro. The question is what we really want out of life, for ourselves, what we think is real.”
—James Baldwin (1924–1987)