Fan Expo Canada - Issues

Issues

Capacity attendance at Fan Expo Canada in 2005 has raised crowding issues. Concerns have been that the event is possibly too big for the Metro Toronto Convention Centre, even though they have moved to the largest halls in the facility. The worry of fans is that the event will sell out and potential attendees will be denied entry as has happened at similar events such as the New York Comic Con and San Diego Comic-Con International. Other documented issues include online harassment of attendees and threatening dealers (see external links and references).

The 2010 event left thousands of fans standing outside as capacity became an issue, many waiting several hours for re-entry. At one point during Saturday afternoon organizers announced (to a small group by the doors) that they would not be letting anyone else in, including those who had purchased tickets in advance, but the majority of fans remained unaware of this and continued to line up in ignorance until word-of-mouth reached them. Eventually they announced that they would be staying open an extra hour to try to accommodate the lines, though many had waited for more than 2 hours for re-entry.

Due to additional space, more staff, a new advance ticketing system, expanded hours and the additional day added to the event, capacity issues were avoided in 2011.

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