Fair Credit Billing Act - Examples of Billing Errors

Examples of Billing Errors

The following are examples of billing errors under the FCBA:

  • Charges not actually made by the consumer
  • Charges in the wrong amount
  • Charges for goods or services not received by the consumer
  • Charges for goods not delivered as agreed
  • Charges for goods that were damaged on delivery
  • Failures to properly reflect payments or credits to an account
  • Calculation errors
  • Charges that the consumer wants clarified or requests proof of
  • Statements mailed to the wrong address

Read more about this topic:  Fair Credit Billing Act

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