Euro Bonus - Criticism of The Program

Criticism of The Program

Although EuroBonus has been awarded the Freddie Awards several times, there are still SAS Group passengers who criticize certain elements of the EuroBonus program. One of the most criticised features (see for example discussions on Eurobonus forum on community site FlyerTalk) that so many booking classes were exempted from full earnings of Eurobonus points. For certain routings this meant that you had to buy an almost full fare Economy ticket to avoid only earning 25% of the Eurobonus points. This is now changed so that all economy tickets gives you 100% miles. On the other hand, Premium Economy fares (dubbed Economy Extra on SAS) earns 150% of the EB-points for the routing in question. Another often criticized part of the EuroBonus program is the fact that points/miles expire after 5 years regardless of activity. This is as opposed to some other airlines where as long as you keep flying once every two years, your miles will never expire. Or even some airlines like Delta Airlines where your miles never expire.