Singular they
Some usage writers condemn the use of the "singular they" when the gender is unknown or unimportant, but it is commonly used, both in speech and in writing (e.g. "If a customer requires help, they should contact..."). In fact, a consistent pattern of usage can be traced at least as far back as Shakespeare, and possibly even back to Middle English. It avoids arguably awkward constructions using e.g. disjunctives, such as he or she. This usage is authorised and preferred by the Australian Government Manual of Style for official usage in government documents. Those who wish to avoid the use of the "singular they" can sometimes do so by rephrasing the sentence using a plural noun (e.g. "For assistance, customers should contact their...").
Read more about this topic: English Personal Pronouns
Famous quotes containing the word singular:
“The spider-mind acquires a faculty of memory, and, with it, a singular skill of analysis and synthesis, taking apart and putting together in different relations the meshes of its trap. Man had in the beginning no power of analysis or synthesis approaching that of the spider, or even of the honey-bee; but he had acute sensibility to the higher forces.”
—Henry Brooks Adams (1838–1918)