Encore Capital Group - Business

Business

Encore Capital Group, Inc. is a leader in consumer debt buying and recovery. Encore purchases portfolios of defaulted consumer receivables at deep discounts to face value and uses a variety of operational channels to maximize collections from these portfolios. Encore manages these receivables by partnering with individuals as they repay their obligations and work toward financial recovery. Defaulted receivables are consumers' unpaid financial commitments to credit originators, including banks, credit unions, consumer finance companies, commercial retailers, auto finance companies, and telecommunication companies, and may also include receivables subject to bankruptcy proceedings, or consumer bankruptcy receivables.

Four competitive, strategic advantages underpin Encore’s success and drive for future growth: i. The sophisticated and widespread use of analytics (Analytic Strength); ii. Broad investments in data and behavioral science (Consumer Intelligence); iii. Significant cost advantages based on its worldwide operations, as well as enterprise-wide, account-level cost database (Cost Leadership); iv. A demonstrated commitment to conduct business ethically and in ways that support consumer financial recovery (Principled Intent).

In addition, Encore provides bankruptcy support services to some of the largest companies in the financial services industry through their wholly owned subsidiary, Ascension Capital Group, Inc. ("Ascension"). Leveraging a proprietary software platform dedicated to bankruptcy servicing, Ascension's operational platform integrates lenders, trustees, and consumers across the bankruptcy lifecycle.

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