Emotional Capital - From Economics of Education and Human Resources

From Economics of Education and Human Resources

Quoted in her work in 2002, the economist of Human Resources, Prof. Dr. Benedicte Gendron defined the concept "emotional capital" in 2004 using a pluridisciplinary approach of human resources, combining Human capital theory and the emotional competencies from emotional intelligence models. She defined the "emotional capital as the set of emotional competencies which constitute a resource inherent to the person, useful for the personal, professional and organizational development and takes part in social cohesion, to personal, social and economic success" (Gendron, 2004, 2006).

In her emotional capital model (which won in 2006 a National Prize of The Académie française - Louis Cros Award, French Academy of Moral and Political Sciences-), she stresses that emotional capital (EC) is essential to enable human capital formation and accumulation,and that its optimal use for individuals is crucial in human resources management today’s global workplace, which is increasingly complex and competitive for companies and organizations.

Gathering research on neurosciences and child development, psychology and sociology, she underlines the impacts of the EC on the constitution and exploitation of human capital and social capital.

For her,"Emotional capital is more than an additional capital. It is a booster capital energizing the social capital and human capital",(as narrowly defined and measured in traditional human capital models i.e. for the author, the emotional capital is part of the human capital defined and measured in a broader way than that of the traditional models).

"Furthermore, because of its impact on performance (at school as at work and for the organizations), on well-being (life satisfaction, health...)and on social cohesion and citizenship, emotional capital should be taken into account seriously by public and educational policy-makers and practitioners and companies."

"To end, emotional capital is the set (resource) of emotional competencies which gives individuals and organizations the ability to use emotions to help individuals at solving problems and living a more effective life, and the organization at facing economics and social changes and being successful and surviving in the new economics world. Emotional capital without capital (physical, human, social and cultural), or capital without emotional capital, is only part of a solution. With it, it is the head working with the heart and the hands. All of the three Hs need to be combined. For a full and ethic use of Human Resource with a big H, that implies to taking into account the three H of each individual: Hands, Head and Heart." (Gendron, 2004, p. 31).

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