Electronic Bill Presentment and Payment - Parties Involved

Parties Involved

Billers, bankers, aggregators and consolidators can play various roles in the overall process. Once roles are defined, it is easier to identify which model is most appropriate for the client's strategy. Billers may also implement more than one model in order to best serve their clients. Because the industry is continuously changing and redefining, the options and opportunities will continue to expand.

  • Biller payment provider (BPP) - An agent of the biller that accepts remittance information on behalf of the Biller.
  • Biller service provider (BSP) - An agent of the biller that provides the service for the Biller.
  • Consolidator - A biller service provider that consolidates bills from multiple Billers or other bill service providers (BSPs) and delivers them for presentment to the customer service provider (CSP).
  • Customer service provider (CSP) – An agent of the customer that provides an interface directly to customers, businesses or others for bill presentment. CSP enrolls customers, enables presentment and provides customer care, among other functions.

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