Downtime - Impact

Impact

Outages caused by system failures can have a serious impact on the users of computer/network systems, in particular those industries that rely on a nearly 24-hour service:

  • medical informatics
  • nuclear power and other infrastructure
  • banks and other financial institutions
  • aeronautics, airlines
  • news reporting
  • e-commerce and online transaction processing
  • persistent online games

Also affected can be the users of an ISP and other customers of a telecommunication network.

Corporations can lose business due to network outage or they may default on a contract, resulting in financial losses.

Those people or organizations that are affected by downtime can be more sensitive to particular aspects:

  • some are more affected by the length of an outage - it matters to them how much time it takes to recover from a problem
  • others are sensitive to the timing of an outage - outages during peak hours affect them the most

The most demanding users are those that require high availability.

Read more about this topic:  Downtime

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