Amenities
- Shaded Rentals, Dollywood's Splash Country offers sixteen Riverside / Waterside Retreats measuring approximately 14 ft (4.3 m) by 21 ft (6.4 m) that offer 200 sq ft (19 m2) of shaded space and an additional 100 sq ft (9.3 m2) of sun deck. Net drapes provide seclusion as Guests enjoy a 27 in (69 cm) satellite television (select programming), two ceiling fans, and a dining table with six dining chairs and four lounge chairs. A hospitality staff provides room service to each retreat, included in rental fee. Daily rental fees apply for up to twelve people (linens, food, beverages, and park admission are not included with rental fee). Smaller private shade structures, Canopies, are also available.
- Big River Pavilion is a groups facility with seating for up to 96 Guests. Open on three sides and having food service, drink stations, and restrooms, Big River Pavilion offers large groups a catered venue for company or family outings. Catering fees not included in park admission.
- Riverside Trading Post sells souvenirs and most swimming supplies including towels, bathing suits, sunblock, swim diapers, etc.
Dollywood's Splash Country has a First Aid Station located near Big Bear Plunge with licensed medical personnel on duty at all times during operating hours.
Life jackets are provided free of charge to all Guests at convenient areas near Little Creek Falls, Mountain Waves and adjacent locker area, and the entrance of Down Bound Float Trip.
Tubes are provided at no additional charge for the wave pool, lazy river, and tube slides.
Showers, changing areas, restrooms, family restrooms, and baby care centers are readily available.
A limited number of strollers and wheelchairs are available for daily rental.
Daily locker rentals are available.
The park is staffed by an award-winning Jeff Ellis and Associates certified lifeguard team.
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