The Digital Conversation Bio-System
Digital Conversations consist of a four stage "bio-system":
Create - Consisting of the preliminary creation and refining of the Digital Conversation including its front end
Interact - Whereby consumers engage with the Digital Conversation
Understand - The usage data of every consumer engaged with a Conversation is automatically stored and aggregated and can be viewed quickly and easily
Adapt - This usage data may lead to changes to the Digital Conversation which are reflected in real time across all channels (as the Conversation is called from one source no matter what the medium accessing it).
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Famous quotes containing the word conversation:
“Conversation is a traffick; and if you enter into it, without some stock of knowledge, to ballance the account perpetually betwixt you,—the trade drops at once: and this is the reason ... why travellers have so little [good] conversation with natives,—owing to their [the natives’] suspicion ... that there is nothing to be extracted from the conversation ... worth the trouble of their bad language.”
—Laurence Sterne (1713–1768)