The Digital Conversation Bio-System
Digital Conversations consist of a four stage "bio-system":
Create - Consisting of the preliminary creation and refining of the Digital Conversation including its front end
Interact - Whereby consumers engage with the Digital Conversation
Understand - The usage data of every consumer engaged with a Conversation is automatically stored and aggregated and can be viewed quickly and easily
Adapt - This usage data may lead to changes to the Digital Conversation which are reflected in real time across all channels (as the Conversation is called from one source no matter what the medium accessing it).
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Famous quotes containing the word conversation:
“Were you to converse with a king, you ought to be as easy and unembarrassed as with your own valet-de chambre; but yet every look, word, and action should imply the utmost respect.... You must wait till you are spoken to; you must receive, not give, the subject of conversation, and you must even take care that the given subject of such conversation do not lead you into any impropriety.”
—Philip Dormer Stanhope, 4th Earl Chesterfield (1694–1773)