Digital Conversation - Interaction - Engaging With Consumers

Engaging With Consumers

Thanks to the nature of Digital Conversations (that they can be accessed across multiple channels from the same source) there are numerous ways to interact with them, whether by browser (see image to the left), mobile phone (see image above) or even through voice.

Due to the Web Service nature of Digital Conversations, the front ends designed to access them can be extremely diverse (see Links section for a number of examples) and thus are able to reflect branding needs or the needs of the user (for example large type for partially sighted users).

One of the exciting recent developments has been the use of Digital Conversations to drive Avatars.

Read more about this topic:  Digital Conversation, Interaction

Famous quotes containing the words engaging and/or consumers:

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