Eligibility
The Secretary of the Army or a major commander may award this medal to eligible recipients, including civilians not employed by the Army or Army contractors (who are eligible for Army honorary awards), military personnel, Federal Government officials at the policy development level, and technical personnel who serve the Army in an advisory capacity or as consultant, for "outstanding service that makes a substantial contribution or is of significance to the Major Command concerned."
Read more about this topic: Department Of The Army Outstanding Civilian Service Award